Refund & Return Policy
Last Updated: March 2025
1. Eligibility for Refund & Replacement
At Printer Wala, we strive to provide the best quality printed products. However, due to the custom nature of our products, refunds and replacements are only applicable under the following conditions:
- ✅ Misprint or Printing Defect: If the product you received has printing errors or is damaged due to our mistake.
- ✅ Damaged on Delivery: If the product arrives damaged, you must report it within 3 days of delivery with supporting photos/videos.
⚠ No refunds/replacements will be provided for:
- ❌ Incorrect uploads or mistakes made by the customer.
- ❌ Color variation due to screen differences.
- ❌ Delay in delivery due to external factors (courier issues, weather conditions, etc.).
- ❌ Orders placed by mistake or a change of mind after printing has started.
2. How to Request a Refund or Replacement
If you meet the eligibility criteria, follow these steps:
- Report Within 3 Days: Email us at cskm67@gmail.com.
5. Exchange Policy
We only replace items if they are:
- ✅ Defective or
- ✅ Damaged during printing or delivery
How to Request an Exchange:
📩 Email
📌 Printer Wala
📍 Address: Rampur Garkha Saran Bihar 841311
📧 Email: cskm67@gmail.com
📞 Phone: +91 76450 30616